Help Centre
Getting Started
Create a free account to start browsing properties across Nigeria. Search by city, dates, and number of guests to find your perfect short-stay accommodation.
Making a Booking
Select your property, choose your dates, and review the pricing breakdown. Confirm your booking and follow the payment instructions to complete your reservation.
Payment Process
We currently support Nigerian bank transfers. After confirming your booking, you'll receive a unique payment reference and account details. Transfer the amount and upload your payment proof for verification — usually within a few hours.
Cancellations & Refunds
Cancellation policies vary by property. View the cancellation policy on any listing before booking. To cancel, go to My Bookings in your account and select the booking you wish to cancel.
Becoming a Host
List your property on NaijaSt ay to earn income from short-stay guests. Click "Become a Host" to get started. Complete identity verification and submit your listing for review.
Contact Support
For any issues not covered here, submit a support ticket through your account, or email us at support@naijaroam.com. Our team is available Monday–Friday, 8am–6pm WAT.
Last updated: June 2025 · Contact us if you have questions about this page.