Host Resources
Getting Started as a Host
Welcome to NaijáStay hosting! Start by creating your listing through the Host Dashboard. Complete all 10 steps of the listing wizard to provide guests with a complete and accurate picture of your property. Before your listing goes live, our team reviews it to ensure it meets our quality standards. Most listings are approved within 24–48 hours.
Writing a Great Listing Title
Your title is the first thing guests see. Make it descriptive and compelling. Good examples: • "Luxury 2-Bed Apartment with Pool in Lekki Phase 1" • "Cosy Studio Near Maitama — Fast WiFi, Gated Estate" • "Modern 3-Bed Villa with Generator, Wuse 2 Abuja" Include: property type, key selling point, neighbourhood or area.
Photography Tips
Quality photos are the single biggest factor in booking conversion. Follow these tips: • Shoot during the day using natural light • Open all curtains and turn on lights • Tidy every room before shooting • Photograph every room including bathrooms • Include outdoor spaces and building entrance • Use landscape orientation (horizontal) • Upload a minimum of 8 photos — the more, the better • Set your best photo as the primary image
Setting Competitive Pricing
Research similar properties in your area to gauge market rates. Consider: • Nightly rate: your base per-night price • Weekly discount: 10–15% off for stays of 7+ nights • Monthly discount: 20–30% off for stays of 28+ nights • Cleaning fee: a one-time fee to cover cleaning costs • Security deposit: refundable deposit to protect against damage Start slightly below market rate to attract your first bookings and reviews, then increase as your rating improves.
Setting Up Your Welcome Message
An automatic welcome message is sent to guests as soon as their booking is confirmed. Use it to share: • Check-in time and key collection instructions • Gate code, door code, or smart lock instructions • WiFi network name and password • Parking details and instructions • Emergency contact number • Nearest landmarks and directions Set your welcome message from your Listing Settings.
Managing Guest Communications
Respond to guest messages promptly — ideally within 2 hours. Clear, friendly communication builds trust and leads to better reviews. Use the in-app messaging system for all communications. This protects both you and your guest and gives our team visibility if a dispute arises. Never share personal contact details or ask guests to pay outside the platform.
Payout Information
Payouts are processed after a guest's stay is confirmed as complete. Funds are transferred to your registered bank account within 3–5 business days. Ensure your bank details are correct and up to date in your Host Dashboard under Earnings. Contact host support if you have payout questions.
Last updated: June 2025 · Contact us if you have questions about this page.